Return and Refund Policy

Returns and Refunds

All orders returned to us within 30 days from delivery are entitled to a refund or credit, and may be subject to a 15% restocking fee. They must be returned in unopened, saleable condition. All orders being returned to us must be accompanied by a return authorization number (RMA#). This number can be attained by calling our Customer Care Dept. at 888.270.4751. No returns accepted from previous sales season.

For live products (plants and bulbs), claims must be made within 48 hours of receipt and a photo of the products must be submitted.

Prorate Policy

All seed listed for sale is subject to delivery by our growers and suppliers. In the event that a variety is not delivered in full, we may choose to prorate the amount sold to each customer.